Tennis clubs must go digital

Tennis in the Digital Age: How Technology is Changing the Game - Michael Koffler

The lack of digitalization in tennis clubs is not just a matter of convenience, it’s a critical roadblock to growth, relevance, and community engagement.

Old systems in a new world

Even with the global shift towards digital transformation, many tennis clubs still operate in a surprisingly analog manner. Court reservations are handled by phone calls or paper sheets, payments are collected in cash, and communication happens mostly through word of mouth. Few clubs track player data, run engaging online platforms, or provide visibility for their programs.

This absence of digital tools is not just an inconvenience for players, it’s a major missed opportunity for growth. In a time when consumers expect quick access, personalized experiences, and smooth digital interactions, clubs that resist modernization risk losing younger players and falling behind innovative organizations.

What tennis clubs should digitalize

To stay relevant and competitive, tennis clubs need to adopt digital solutions that enhance operations, and improve the member experience. Here’s what that looks like:

1. Online Court Booking Systems

  • Why: Players want to book courts anytime, without calling the front desk.

  • Benefits: Reduces scheduling conflicts, improves court utilization, and saves staff time.

  • Example: Clubs using ClubSpark in the UK allow members to book courts in seconds via mobile apps.

2. Digital Payments & Membership Management

  • Why: Cash payments are outdated, members expect online transactions.

  • Benefits: Secure, faster payments, automated invoicing, and better financial tracking.

  • Example: The USTA’s digital platform allows members to manage subscriptions and renewals seamlessly.

3. Player Data Tracking & Analytics

  • Why: Data-driven training keeps players engaged and motivated.

  • Benefits: Coaches can tailor sessions, monitor progress, and organize fairer competition formats.

  • Example: Elite clubs use PlaySight Smart Courts to track performance stats and provide instant video replay.

4. Communication Platforms & Match Notifications

  • Why: Players want instant updates on schedules, tournaments, and social events.

  • Benefits: Stronger community engagement, fewer no-shows, and increased participation.

  • Example: Many European clubs use WhatsApp integration with booking platforms to notify players of last-minute availability.

5. Social Media & Online Presence

  • Why: New players, sponsors, and local communities find clubs online first.

  • Benefits: Expands visibility, attracts younger audiences, and showcases club culture.

  • Example: The All England Lawn Tennis Club (Wimbledon) runs digital-first campaigns that boost global visibility and inspire local clubs to do the same on a smaller scale.

6. Automated Tournament & League Management

  • Why: Manual brackets and paper scoreboards are inefficient.

  • Benefits: Faster organization, live score tracking, and easier ranking updates.

  • Example: Many U.S. clubs use TennisLink to run USTA leagues fully online, from registration to results.

7. Community-Building Apps

  • Why: Players don’t just want matches, they want connection.

  • Benefits: Encourages networking, easier partner-matching, and higher retention.

  • Example: Platforms like TennisPAL or Slinger App let members find hitting partners and organize games instantly.

The urgency of digital adoption

Digitalization is no longer optional, it’s the foundation of a modern tennis club. Automating repetitive tasks allows staff to focus on coaching and building community. Data insights improve training. Online platforms make clubs more attractive to both new members and sponsors.

The longer clubs delay, the larger the gap grows between what’s possible and what’s real. And the more opportunities they risk losing.

Symbiosis of democracy and innovation

Although democracy and innovation aren’t a perfect symbiotic pair, their relationship is deeply intertwined and they greatly depend on each other.

 

What are democracy and innovation?

Democracy is a system of government in which power is held by the people, who exercise it directly or through elected representatives.

Innovation is the process of creating and applying new ideas, methods, or technologies to improve or transform products, services, or systems.

 

Democracy and innovation together

Democracy and innovation are always tied together because democratic systems create the freedom, openness, and diversity of ideas that help drive innovation, while innovation can strengthen democracy by solving problems, improving lives, and encouraging all participation. The link between democracy and innovation is very complicated, changing, and often supportive of each other. Democracy creates a space of freedom, diversity, and responsibility. Those are the elements that encourage creativity and the open sharing of ideas, both vital for innovation.

 

Innovation in democratic countries

In democratic nations, people are more inclined to challenge current systems, suggest new ideas, and explore unconventional routes without the fear of government oppression. Institutions like independent courts, a free press, and academic freedom help ensure that fresh ideas can thrive and be evaluated. Public involvement can enhance problem-solving through shared knowledge and inclusive decision-making. A good example of a democratic country that is full of innovation is the USA. With the freedom that its citizens have, anyone and everyone can start a business and succeed, it doesn’t matter who you are, or where you are in the country, it you want to succeed you can. That equal opportunity for everyone creates a ton of business down the line. More business, more people who want to succeed in the same market, more competition, more people want to beat their competition, more people think of ways to stand out, more people innovate.

 

Innovation in non-democratic countries

Innovation can also happen in non-democratic settings, though it tends to be more centralized or restricted. For an example, China has achieved swift technological progress in fields like artificial intelligence and e-commerce, even with limited political freedoms. However, critics point out that issues like a lack of transparency, censorship, and the suppression of dissent could delay or even stop sustainable innovation and ethical oversight.

Emerging democracies or nations with democratic shortcomings often find it hard to innovate effectively due to corruption, weak institutions, or insufficient investment in education and infrastructure. India, the largest democracy in the world, showcases both the advantages and challenges of democratic innovation: while its IT and startup industries are thriving, systemic governance issues and inequality still restrict broader innovation.

 

Although democracy is not essential for innovation, it frequently creates the conditions needed for sustainable, inclusive, and ethical technological advancement. The relationship between open governance and creative growth indicates that democracies, when operating effectively, possess a distinct advantage in promoting innovation that benefits the many rather than just a select few.

Art or ad

In today’s world, the line between artistic expression and commercial interest is blurring faster than ever, raising important questions about what art truly means in a consumer-driven culture.

 

Authentic expression of art 

Art has historically been regarded as one of the most genuine forms of human expression, serving as a medium for emotion, observation, and creativity. However, in the contemporary world, the distinction between art and commerce is becoming increasingly indistinct. The commercialization of art has transitioned from being a mere consequence of cultural appeal to a fundamental aspect of its production, consumption, and valuation.

 

The good in commercialization

On one side, this commercialization has provided numerous artists with the chance to sustain themselves financially through their creations. Social media, digital platforms, and international markets have unlocked opportunities that were previously dominated by galleries and institutions. Artists now have the ability to sell directly to their audience, partner with brands, or establish their own enterprises. Consequently, art has become more accessible, more visible, and arguably, more democratic.

 

The bad in commercialization

But on the other side, this expanding market influence often reduce the original value of art. The demand to create profitable work can overshadow genuine expression. Instead of fostering innovation, we witness a trend towards repetition, and copying other artwork that you know is definitely profitable . Originality is frequently sacrificed in favor of following trends. The focus shifts from authentic expression to engagement metrics, product placements, and revenue generation.

This transformation has also altered our understanding of artistic value. Previously, art was evaluated based on emotional resonance, technical proficiency, or social critique, and now it is increasingly assessed through likes, and popularity.

 

Now it’s not exactly that commercialization ruins art, numerous beautiful works throughout history were commissioned, by churches, monarchs, or patrons, with the entire point of the artwork to be sold. The distinction in the present day lies in the magnitude and rapidity of the marketplace, along with the prevalence of a consumer mentality that prioritizes immediate satisfaction over deep reflection.

Biennale Architecture

The Venice Architecture Biennale has historically served as a platform for the display of architectural innovation from across the globe. However, in recent years, particularly in its latest, it appears to have lost its focus on the true essence of architecture. What should have been a celebration of the discipline’s problem-solving creativity has increasingly devolved into a confusing showcase of poorly conceived artistic expressions masquerading as significant commentary.

Architecture is distinct from art. While it may draw inspiration from artistic fields, and can indeed be aesthetically pleasing or emotionally resonant, its core lies not in metaphor but in functionality. Architecture is fundamentally about addressing tangible issues within physical spaces, for actual individuals. Yet, the presented exhibitions at Biennale aren’t buildings, systems, or solutions, but ambiguous installations, and conceptual exhibits that seem more suited to an art biennale than the architecture one.

Rather than plans, elevations, and sections, we are presented with fabric drapes, films, and sculptural abstractions. Instead of concepts rooted in engineering, social infrastructure, or climate resilience, we encounter metaphor-laden discourses on identity, decolonization, or environmental issues. The issue is not with the exploration of these themes, it’s with the medium they are presented through. Architects who attempt to adopt the role of conceptual artists provide gestures in place of strategies, moods instead of mechanisms. In doing so, they aren’t doing the job of an architect.

This is not to suggest that architecture must always be literal or inflexible, but when architecture strives too earnestly to emulate art, it forsakes its primary purpose. The discipline does not require more vague metaphors; it demands a vision grounded in reality. Architecture should be straightforward. It ought to confront human needs and spatial challenges directly. A well-designed building speaks.

At the core of this issue lies a rising inclination to merge architecture, and design in a broader sense, with art. However, architecture is not art. Neither is design. The persistent assertion that they are is undermining the strength and intent of both.

Art is inherently subjective. It represents a personal expression of an artist, their thoughts, emotions, and identity. Its purpose is to provoke, to question, and to evoke feelings. It is not limited by functionality. A painting does not have to shield someone from rain. A sculpture does not need to ensure access to clean drinking water. Art exists for its own sake. It poses questions but rarely provides answers.

In contrast, architecture and design are objective fields with real impacts. They focus not on the creator but on the user. They are not mediums for self-expression but instruments for communal use. A building must endure. A chair must support weight.  These characteristics are not optional, they are fundamental. If a building does not fulfill the requirements of its users, it is not a misunderstood masterpiece, it’s a failure.

Effective design and architecture are grounded in functionality. They aim to resolve issues, not to convey emotions. They cater to a diverse range of individuals, not merely a singular perspective. Certainly, beauty and creativity play a role in the process, but they are never the primary focus. A well-constructed bridge or a thoughtfully designed school may be aesthetically pleasing, even inspiring, but their value is determined by their functionality, not by their emotional impact.

The current trajectory of Biennale is particularly disheartening for this reason. Instead of showcasing buildings, infrastructure, or systems that address the pressing issues of our time, such as housing, climate change, and urban density, we are presented with abstract installations that aim for poetic expression but ultimately come across as empty. The work fails to resonate because architecture is not a medium for individual narratives. It is a collective endeavor. It must respond to the community, not to individual egos.

When architects attempt to play the role of artists, they frequently ignore the discipline and accountability that architecture needs. In doing so, they not only bewilder the audience but also undermine the integrity of the field.